Website Use

You may use this website only for lawful purposes and in accordance with these Terms & Conditions. You agree not to misuse, damage, disrupt or attempt to gain unauthorized access to any part of the website.

• Do not use the website for fraudulent activities.
• Do not attempt to interfere with website security or functionality.
• Do not copy or misuse website content without appropriate permission.

Accounts & Customer Information

Some services may require you to create an account. You are responsible for providing accurate information and keeping your account details secure.

• Provide correct name, phone number and email address.
• Keep your login credentials confidential.
• Notify us if you believe your account has been accessed without authorization.
• Information provided during checkout should be complete and accurate.

Products & Product Information

We try to display product names, images, descriptions, prices and other details accurately. However, minor differences in product appearance, packaging, color or availability may occur.

Product availability may change without prior notice. We reserve the right to correct errors or update product information when necessary.

Prices & Promotions

Product prices, discounts, promotional offers and availability may change at any time. Any promotion may have additional conditions, eligibility rules, usage limits or expiry dates.

In case of a pricing or product information error, ASM STORE | WHOLE SALE may contact the customer regarding the affected order before proceeding.

Orders & Order Acceptance

Placing an order does not necessarily guarantee acceptance. Orders may be reviewed before processing, and we may contact you when additional verification is required.

• Orders may be cancelled where products are unavailable.
• Orders may be reviewed for incorrect details.
• Customers should verify their order details before submitting checkout.
• Order confirmation may be sent through available communication channels.

Payments

Payments must be completed using the payment methods made available on the website. Customers are responsible for providing correct payment information where required.

For Cash on Delivery orders, the customer agrees to pay the applicable amount when the order is delivered.

Shipping & Delivery

Delivery times displayed on the website are estimates and may vary depending on location, courier service, weekends, public holidays, weather and other circumstances.

Please provide a complete and accurate delivery address and contact number. Delays caused by incorrect or incomplete information may affect delivery.

For detailed shipping information, please visit our Shipping Policy page.

Returns, Exchanges & Refunds

Returns, exchanges and refunds are subject to our applicable return policy and product eligibility rules. Customers should contact us before returning a product unless otherwise instructed.

For complete information, please visit our Returns & Refunds page.

Cancellations

Order cancellation requests should be made as early as possible. Once an order has been dispatched, it may not be possible to cancel it before delivery.

Any cancellation or refund resulting from a cancelled order will be handled according to the applicable store policy and payment method.

Intellectual Property

Unless otherwise stated, website content including logos, branding, text, graphics, designs, product descriptions and other materials belongs to or is used by ASM STORE | WHOLE SALE with appropriate permission.

Website content may not be reproduced, distributed, modified or commercially used without authorization.

Prohibited Activities

You agree not to use the website in a way that may harm the website, our business, other users or our service providers.

• Attempting unauthorized access to systems or accounts.
• Uploading malicious code or harmful content.
• Using automated methods to abuse website functionality.
• Fraudulent ordering or payment activity.
• Misrepresenting identity or customer information.

Privacy

Customer information is handled according to our applicable privacy practices. By using the website, you acknowledge that information may be collected and used for purposes such as order processing, customer support and website operation.

Please review our Privacy Policy for more information.

Third-Party Services

Our website may use third-party services such as payment providers, delivery partners, analytics services or external tools. These services may have their own terms and privacy policies.

Website Availability

We aim to keep the website available and functional, but temporary interruptions may occur because of maintenance, technical issues, hosting problems, network failures or other circumstances.

Limitation of Responsibility

We take reasonable steps to provide accurate information and reliable services. However, to the extent permitted by applicable law, we are not responsible for losses resulting from circumstances outside our reasonable control.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, website functionality, policies or applicable requirements.

Updated terms will be published on this page. Continued use of the website after an update may indicate acceptance of the revised terms.