Your Trusted Online Shopping Store — Clear and simple return information for your orders.
We want you to have a smooth shopping experience. Please review the information below before requesting a return, exchange or refund.
Eligible products may be returned according to our return conditions and applicable time period.
Returned products should normally be unused, undamaged and kept in their original packaging.
Approved refunds are processed after the returned product is received and reviewed.
Product exchanges may be available for eligible items subject to stock availability.
To help us process your request smoothly, the following conditions generally apply to eligible returns.
Customers may request a return for an eligible product by contacting our support team. Please provide your order number, product details and reason for the return.
Once an approved returned item is received and inspected, the applicable refund process will be started.
Certain products may not be eligible for return because of hygiene, safety, personalization or other product-specific reasons. Products that have been used, damaged due to misuse, altered or returned without the required accessories may be rejected. Please contact our team before sending an item back.
If your package arrives damaged, please contact us as soon as possible and provide your order number along with clear photographs of the package and product.
If you receive a different product from what you ordered, please contact our support team. We will review the order and guide you through the next steps.
Follow these simple steps to request a return.
Contact our support team and provide your order number and return reason.
Our team reviews your request and confirms whether the item is eligible.
If approved, follow the provided return instructions to send the product back.
After inspection, an eligible refund or exchange will be processed.
Frequently asked questions about returns, exchanges and refunds.
Before sending any product back, contact our support team with your order number and return reason. Our team will guide you through the process.
Everything you need to know about returns, shipping, exchanges and warranty.
Products can be returned within 7 days of delivery if they are unused and in original condition.
We process orders quickly and deliver them to your address through our delivery partners.
Exchange requests are accepted for eligible products within the specified policy period.
Selected products may include manufacturer warranty according to the product details.
